We keep this Policy under regular review. This policy was last updated in April 2019.
Children (under 18s) are not eligible to use our services and should not submit any personal information to David Smith St Ives.
The information we collect
Retention of data
Due to the nature of our business, we do store company information supplied by you such as contact address, email, telephone number and website address. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or for as long as is set out in any relevant contract you hold with us. You can at any time request for information to be removed from our systems.
Why we collect it
We collect information about you so that we can fulfil your request, personalise your use of the site, assist your use of the site and improve the site generally. We never pass on your details to third parties. Just like you, we hate spam. We do not send you spam emails.
Who we disclose it to
How you can access and update your information
The accuracy of your information is important to us. We’re continually working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, or you wish us to delete or ‘forget’ your information, please email us at [email protected].
You have the right to ask for a copy of the information David Smith St Ives holds about you, we will not charge for this service under the terms of the General Data Protection Regulations (2018).
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
Accessing and updating your personal information
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from [email protected].